My Story
Hi, I'm Sue, the founder of SCD People Solutions.
I started my career writing racing tips for a newspaper in South Africa – not the most conventional start for a mediator! But when I moved back to England, I swapped horses for HR and worked my way up the ladder to become a Director of People Services.
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Over my career I’ve handled sensitive employment issues of all kinds, including tribunal cases, grievance processes, and employee investigations. I developed a deep expertise in dispute resolution, which inspired me to train as a mediator with The TCM Group.
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Since qualifying in 2011, I’ve worked with a whole host of household names. I’ve supported c-suite directors, politicians, drag queens and everyone in between, using my empathetic approach to reset difficult relationships.
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I can help organisations of all shapes and sizes and have worked with clients across the public, private, and charity sectors. As a consultant, I’ve managed everything from one-on-one disputes to large-scale investigations.
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My work is informed and influenced by my qualifications:
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I’m a Chartered Member of the CIPD, and hold a level 7 CIPD.
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I chair the Sussex branch of the CIPD, the professional body for HR & People Professionals.
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I hold a Diploma in Coaching from the University of Cambridge, and qualifications from Henley Business School, NLP School.
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I also volunteer in community mediation and support mental fitness initiatives such as Action for Happiness. If you need someone to bring the joy back to your workplace, get in touch with me: sue@scdpeoplesolutions.com or use the form below.
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I’m a mediator and conflict coach on a mission to end misery at work.
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Since 2011, I’ve been delivering non-adversarial conflict management and coaching sessions which stop workplace conflict before it escalates.
Using an outcome-focused methodology, I can resolve even the most high-stakes of conflicts constructively and confidentially.
I have a person-centred approach, which helps people to open up without fear of judgement. I work closely with all parties, to build a psychologically safe environment in which individuals can feel respected and heard.
I can support your business with:
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- Sensitive issues such as bullying, harassment, and discrimination.
- Team conflicts and group workshops.
- Coaching sessions for individuals at all levels.
- Mediation services which will uncover the root causes of conflict.
- Employee investigations and tribunals.
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I listen without bias and empower clients by giving them the tools they need to find their own solutions. My sessions can support people at any stage of theircareer, from first-time managers to seasoned directors.
My work is mainly focused on London and the South East, but I can conduct online mediations for clients who are further afield.
Contact
I'm always looking for new and exciting opportunities. Let's connect.
07446 842907